Skip to main content

Protecting Your Money

Financial Services Compensation Scheme


How Safe Is My Money?

Your eligible deposits with West Cheshire Credit Union Limited are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the £85,000 limit are not covered.  Further information visit

West Cheshire Credit Union is a member of the Financial Services Compensation Scheme (FSCS). The FSCS will pay compensation to depositors if the credit union is unable to meet its financial obligations.

In respect of deposits an eligible depositor is entitled to claim up to £85,000. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all of the eligible depositors accounts with the credit union including their share of any joint account and not to each separate account.

For further information about the scheme including the amounts covered and eligibility to claim, refer to the FSCS website, or call 0800 678 1100.

Basic information about the protection of your eligible deposits.

Eligible deposits in West Cheshire Credit Union are protected by:

The Financial Services Compensation Scheme (“FSCS”)1

Limit of protection:

£85,000 per depositor per bank/building society/credit union:The following trading names are part of your bank/building society/credit union:

West Cheshire Credit Union

If you have more eligible deposits at the same bank/building society/credit union:

All your eligible deposits at the same bank/building society/credit union are “aggregated” and the total is subject to the limit of £85,0002.

If you have a joint account with other person(s):

The limit of £85,000 applies to each depositor separately3.

Reimbursement period in case of the bank, building society or credit union’s failure:

20 working days4

Currency of reimbursement:

Pound sterling (GBP, £).

To contact West Cheshire Credit Union for enquiries relating to your account:

West Cheshire Credit Union, Brookdale Place, Chester, Cheshire CH1 3DY

Tel: 01244 399006


To contact the FSCS for further information on compensation:

Financial Services Compensation Scheme 10th Floor Beaufort House 15 St Botolph Street London EC3A 7QU

Tel: 0800 678 1100 or 020 7741 4100


More information:

Additional information


1Scheme responsible for the protection of your eligible deposit

Your eligible deposit is covered by a statutory Deposit Guarantee Scheme. If insolvency of your bank, building society or credit union should occur, your eligible deposits would be repaid up to £85,000 by the Deposit Guarantee Scheme.


2General limit of protection

If a covered deposit is unavailable because a bank, building society or credit union is unable to meet its financial obligations, depositors are repaid by a Deposit Guarantee Scheme. This repayment covers at maximum £85,000 per bank, building society or credit union. This means that all eligible deposits at the same bank, building society or credit union are added up in order to determine the coverage level. If, for instance a depositor holds a savings account with £80,000 and a current account with £20,000, he or she will only be repaid £85,000.

In some cases eligible deposits which are categorised as “temporary high balances” are protected above £85,000 for six months after the amount has been credited or from the moment when such eligible deposits become legally transferable. These are eligible deposits connected with certain events including:

1.   certain transactions relating to the depositor’s current or prospective only or main residence or dwelling;

2.   a death, or the depositor’s marriage or civil partnership, divorce, retirement, dismissal, redundancy or invalidity;

3.   the payment to the depositor of insurance benefits or compensation for criminal injuries or wrongful conviction.

More information can be obtained under


3Limit of protection for joint accounts

In case of joint accounts, the limit of £85,000 applies to each depositor.

However, eligible deposits in an account to which two or more persons are entitled as members of a business partnership, association or grouping of a similar nature, without legal personality, are aggregated and treated as if made by a single depositor for the purpose of calculating the limit of £85,000.



The responsible Deposit Guarantee Scheme is the Financial Services Compensation Scheme, 10th Floor Beaufort House, 15 St Botolph Street, London, EC3A 7QU, Tel: 0800 678 1100 or 020 7741 4100, Email: It will repay your eligible deposits (up to £85,000) within 20 working days until 31 December 2018; within 15 working days from 1 January 2019 until 31 December 2020; within 10 working days from 1 January 2021 to 31 December 2023; and within 7 working days from 1 January 2024 onwards, save where specific exceptions apply.

Where the FSCS cannot make the repayable amount available within 7 working days, it will, from 1 June 2016 until 31 December 2023, ensure that you have access to an appropriate amount of your covered deposits to cover the cost of living (in the case of a depositor which is an individual) or to cover necessary business expenses (in the case of a depositor which is not an individual or a large company) within 5 working days of a request. Again, there are specific exceptions to this obligation.

If you have not been repaid within these deadlines, you should contact the Deposit Guarantee Scheme since the time to claim reimbursement may be barred after a certain time limit. Further information can be obtained under



A deposit is excluded from protection if:

1.   The holder and any beneficial owner of the deposit have never been identified in accordance with money laundering requirements. For further information, contact your bank, bank building society or credit union.

2.   The deposit arises out of transactions in connection with which there has been a criminal conviction for money laundering.

3.   It is a deposit made by a depositor which is one of the following:

·         credit institution

·         financial institution

·         investment firm

·         insurance undertaking

·         reinsurance undertaking

·         collective investment undertaking

·         pension or retirement fund1

·         public authority, other than a small local authority.