Neil has been with the Credit Union from the very beginning in 2004 and has seen us expand significantly over the last 17 years.  As General Manager, Neil takes overall responsibility for running and developing the Credit Union and works closely with our Board of Directors to ensure that we offer the best service and products to all our members.

Ina is responsible for the day to day running of our Ellesmere Port branch and works closely with Neil Jay  and a team of part time staff to ensure that we provide the best possible service to all members who use our Ellesmere Port Branch. Ina also oversees all loan processing at our Ellesmere Port Branch.

Donna is the Office Manager here at West Cheshire Credit Union and is responsible for controlling all administrative aspects of our business.  This covers many different tasks including overseeing the administration team, reconciling bank accounts and ensuring that all members transactions are accurate and up to date.

In charge of Credit Control is Jane who is here to help those members who may be experiencing financial difficulties.  It is vital that members contact us before problems escalate out of control and keep us informed so that we can help to resolve issues as they arise.

Jo is one of our administrators and is responsible for a number of different aspects of our business including the processing of deposits and withdrawals, reconciling bank accounts and ensuring that all members records and transactions are accurate and up to date.

Lynne is the Business Development Officer and is here to promote the benefits of joining the Credit Union.  Working with individuals, community groups, local businesses and commercial partners across the whole of Cheshire & Flintshire, Lynne aims to help develop services to benefit both our members and the wider communities that we serve.