Meet our team

Neil Jay Neil Jay
Manager

Neil Jay


Manager

Neil Jay

Neil has been with the Credit Union from the very beginning in 2004 and has seen us expand significantly during our first 10 years.  As Manager, Neil takes overall responsibility for running and developing the Credit Union and works closely with our Board of Directors to ensure that we offer the best service and products to all our members.

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neil.jay@wccu.co.uk
01244 399006

Donna Robson Donna Robson
Lead Administrator

Donna Robson


Lead Administrator

Donna Robson

Donna is the Lead Administrator here at West Cheshire Credit Union and is responsible for controlling all administrative aspects of our business.  This covers many different tasks including the processing of deposits and withdrawals, reconciling bank accounts and ensuring that all members transactions are accurate and up to date.

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info@wccu.co.uk
01244 399006

Cathy Gibson Cathy Gibson
Administration & Member Services

Cathy Gibson


Administration & Member Services

Cathy Gibson

Cathy is likely to be your first point of contact here at the Credit Union as a significant part of her role is what we call Member Services.  Cathy is here to help you service your account both over the phone or face to face whether that be arranging deposits and withdrawals, obtaining account balances or providing information to help prospective members to join us.

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info@wccu.co.uk
01244 399006

Christine Marshall Christine Marshall
Loans Administrator

Christine Marshall


Loans Administrator

Christine Marshall

Christine is our Loans Adminsistrator and is responsible for overseeing all of our loans processing with the help of volunteers.  If you have any queries about a loan application or require any additional information call Christine on 01244 399006.

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Christine.marshall@wccu.co.uk
01244 399006

Jane Challinor Jane Challinor
Credit Controller

Jane Challinor


Credit Controller

Jane Challinor

In charge of Credit Control is Jane who is here to help those members who may be experiencing financial difficulties.  It is vital that members contact us before problems escalate out of control and keep us informed so that we can help to resolve issues as they arise.

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jane.challinor@wccu.co.uk
01244 399040

Lynne Morris Lynne Morris
Communication & Development Officer

Lynne Morris


Communication & Development Officer

Lynne Morris

Lynne is the Development & Communication Officer based here at Chester and is here to promote the benefits of joining the Credit Union.  Working with individuals, community groups, local businesses and commercial partners across the whole of Cheshire, Lynne aims to help develop services to benefit the local communities and promote the work the Credit Union undertakes.

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lynne.morris@wccu.co.uk
01244 399006

Ina Fraser Ina Fraser
Branch Manager Ellesmere Port

Ina Fraser


Branch Manager Ellesmere Port

Ina Fraser
Ina is responsible for the day to day running of our Ellesmere Port branch and works closely with Neil Jay and a team of volunteers to ensure that we provide the best possible service to all members who use our Ellesmere Port Branch.
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ina.fraser@wccu.co.uk
0151 352 0391

Charlotte Young Charlotte Young
Member Services Ellesmere Port

Charlotte Young


Member Services Ellesmere Port

Charlotte Young
Charlotte is a first point of contact for members at our Ellesmere Port Branch.  Charlotte helps administer member transaction requests, answers member queries and can provide information on all our products and services.  
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ep@wccu.co.uk
0151 352 0391

Louise Taylor Louise Taylor
Member Services Ellesmere Port

Louise Taylor


Member Services Ellesmere Port

Louise Taylor
Louise is a first point of contact for members at our Ellesmere Port Branch.  Louise helps administer member transaction requests, answers member queries and can provide information on all our products and services.  
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ep@wccu.co.uk
0151 352 0391

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