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Meet the Team

Meet the Team

General Operations Manager

Neil Jay

Neil has been with the Credit Union from the very beginning in 2004 and has seen us expand significantly during our first 10 years.  As Manager, Neil takes overall responsibility for running and developing the Credit Union and works closely with our Board of Directors to ensure that we offer the best service and products to all our members.

Branch Manager Ellesmere Port

Ina Fraser

Ina is responsible for the day to day running of our Ellesmere Port branch and works closely with Neil Jay,  and a team of part time staff and volunteers to ensure that we provide the best possible service to all members who use our Ellesmere Port Branch. Ina also oversees all loan processing at our Ellesmere Port Branch.

Credit Union Lead Administrator

Donna Robson

Donna is the Lead Administrator here at West Cheshire Credit Union and is responsible for controlling all administrative aspects of our business.  This covers many different tasks including the processing of deposits and withdrawals, reconciling bank accounts and ensuring that all members transactions are accurate and up to date.

Credit Controller

Jane Challinor

In charge of Credit Control is Jane who is here to help those members who may be experiencing financial difficulties.  It is vital that members contact us before problems escalate out of control and keep us informed so that we can help to resolve issues as they arise.

Administrator

Cathy Gibson

Cathy  is one of our administrators and is responsible for a number of different aspects of our business including the processing of deposits and withdrawals, reconciling bank accounts and ensuring that all members records and transactions are accurate and up to date.

Loans Administrator

Christine Marshall

Christine is our Loans Adminsistrator and is responsible for overseeing all of our loans processing at Chester assisted by a team of volunteers.  If you have any queries about a loan application or require any additional information you can call Christine.

Member Services Ellesmere Port

Nita Fraser

Nita is a first point of contact for members at our Ellesmere Port Branch.  Nita helps administer member transaction requests, answers member queries and can provide information on all our products and services.  

Member Services Ellesmere Port

Louise Taylor

Louise is a first point of contact for members at our Ellesmere Port Branch.  Louise helps administer member transaction requests, answers member queries and can provide information on all our products and services.  

Communications & Development

Lynne Morris

Lynne is the Development & Communication Officer and is here to promote the benefits of joining the Credit Union.  Working with individuals, community groups, local businesses and commercial partners across the whole of Cheshire, Lynne aims to help develop services to benefit the local communities and promote the work the Credit Union undertakes.

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